SYNERGY AI SYSTEMS / TERMS
Terms and disclaimer
Website and engagement terms for Synergy AI Systems, including scope, human authority and professional boundaries.
Website use
This website provides general information about Synergy AI Systems, Johannes's experience, working methods, projects, and services. Content is provided in good faith but is not a substitute for advice about your specific circumstances.
Services and scope
Work may include floor-to-office diagnostics, operational workflow systems, production and reporting tools, governed AI setup, documentation, training, and related implementation support. Every paid engagement is governed by a written quote, scope, or other written agreement.
Initial discussion
An initial problem discussion may be provided without charge to understand the issue and assess fit. It does not create an engagement, guarantee availability, or require either party to proceed.
Quotes, payment, and changes
A quote states the included work, deliverables, pricing basis, assumptions, and payment terms. Work outside the agreed scope is not included unless the change, timing, and price are agreed in writing.
AI and automation
Work may use AI-assisted or automated tools. These systems can produce errors, omissions, or unsuitable output. Material output must be reviewed, tested, and verified before business-critical use.
Human authority and acceptance
AI may propose or analyse, but authorised people retain decision and approval authority. Clients remain responsible for reviewing deliverables and completing acceptance testing in their own operating environment before relying on them.
Professional boundaries
Synergy AI Systems does not replace licensed engineers, electricians, lawyers, accountants, medical practitioners, cybersecurity specialists, or other regulated professionals. Where regulated judgement, certification, or advice is required, the appropriately authorised professional must be engaged.
Client responsibilities
Clients are responsible for providing accurate information, appropriate access, timely decisions, relevant users for testing, and compliance with their own legal, regulatory, licensing, safety, privacy, insurance, and employment obligations.
Confidential information
Do not submit highly confidential information through the public contact form. Sensitive files, drawings, customer records, pricing, credentials, or internal data should be shared only through an agreed controlled method after scope and authority are established.
Third-party services
Work may depend on third-party platforms, software, subscriptions, hosting, APIs, or licences. Their terms, pricing, security, availability, and future changes are controlled by their providers. Unless agreed otherwise, clients are responsible for their own accounts and licences.
Intellectual property
Unless a written agreement states otherwise, deliverables created specifically for a client transfer to that client after full payment, while pre-existing methods, templates, frameworks, tools, and general know-how remain with Synergy AI Systems. Website content may not be reproduced without permission except where law permits.
No guaranteed outcome
No specific saving, revenue, productivity improvement, return on investment, or other business result is guaranteed. Outcomes depend on the quality of source information, operating conditions, adoption, training, maintenance, and decisions within the client business.
Liability
Nothing in these terms excludes rights that cannot lawfully be excluded, including applicable rights under the Australian Consumer Law. Any additional liability terms for paid work should be stated in the relevant written engagement.
Privacy
Website and contact-form data handling is explained separately on the Privacy page.
Governing law
These website terms are governed by the laws of New South Wales, Australia.
Contact
Questions about these terms can be sent to jmdewet@gmail.com or 0434 740 195.